The goods must be unused (we adhere to strict health and hygiene conditions).
The goods must be in their original condition & packaging.
The goods must be received back at our office within 15 days from the day you placed your order.
Essential Oils are 100% non-refundable due to strict health and hygiene conditions.
Note: A 25% restocking fee will apply. Before returning our products, please obtain a return confirmation number by e-mailing our customer service. No refunds will be issued without prior return confirmation number. Please note that we will not accept returns shipped COD. You are responsible for return shipping costs and all customs fees. If we suspect that the goods have been used or any of the above conditions are not met then we reserve the right to return the goods to you. Items supplied in sealed packaging that have been opened are non refundable.